Rakonto Privacy Policy
This Privacy Policy explains how Rakonto Inc. ("Rakonto," "we," "us," or "our") collects, uses, and protects your personal data when you use our SaaS solutions for requesting, recording, and sharing stories through audio and video ("Services").
Data We Collect
We collect personal data from you when you create an account, use our Services, or interact with our website or customer support. This data may include:
* Contact information (name, email address, phone number)
* Account information (username, password)
* Usage information (how you use our Services, the content you create and share)
* Device information (IP address, browser type, device type)
* Payment information (if you make a purchase)
How We Use Your Data
We use your personal data for the following purposes:
* To provide and improve our Services
* To process your requests and inquiries
* To personalize your experience with our Services
* To communicate with you about our Services, including updates and promotions
* To comply with legal obligations
Data Sharing
We may share your personal data with the following third parties:
* Service providers who help us deliver our Services (e.g., payment processors, cloud storage providers)
* Law enforcement or regulatory authorities if required by law
Data Security
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the security of your data.
Your Rights
You have certain rights regarding your personal data, including:
* Access: You can request access to your personal data and receive a copy of it.
* Rectification: You can request correction of any inaccurate or incomplete personal data.
* Erasure: You can request erasure of your personal data under certain circumstances.
* Restriction: You can request restriction of processing your personal data under certain circumstances.
* Objection: You can object to processing of your personal data under certain circumstances.
* Data portability: You can request transfer of your personal data to another controller under certain circumstances.
To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Rakonto Inc.
138 E 12300 S
Unit #912
Draper, UT 84020
privacy@rakonto.io
+1 801 633 8181
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Effective Date: 6 January 2023
This Privacy Policy is effective as of the date listed above.
Additional Notes
* This Privacy Policy is intended to comply with the requirements of the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
* We may collect additional data from you if you provide it voluntarily (e.g., through surveys or feedback forms).
* We may use cookies and other tracking technologies to collect information about your use of our Services.
* We may transfer your personal data to countries outside the European Economic Area (EEA) or California. If we do, we will take appropriate measures to ensure the security and protection of your data.